• In the words of our favourite apres ski song (Tage wie diese) - Kein Ende in Sicht (no end in sight)

• We will not be opening this winter season

• Most ski resorts are open in Austria - however:

Tirol is now under strict quarantine, with borders controlled by the military!!!  No hotels, guesthouses, restaurants or bars can open until Easter (at the earliest).  So basically no ski holidays in Austria this season! 

• Ìn the event that your holiday cannot go ahead as planned because of COVID 19 restrictions, we will offer a full refund of any monies paid to us.

• Should your holiday have to be cancelled because of COVID 19 restrictions, we will offer you "first refusal" on the equivalent week in the season 2021/22.

• We will not be requesting "final payments" until we are certain a holiday can go ahead.

• "First refusal" on the equivalent week next season will only be offered to guests who have paid a deposit for the season 2020/21. If you have a “provisional reservation” for the coming season and, in the event of a forced cancellation, would like the reservation moved to the following season, your should pay a 50 Euro per person deposit.  Prices will remain the same for guests who are "fully paid up" and have to defer their holiday to the equivalent week next season 2021/22.

• Staff temperature checks daily & COVID 19 test weekly

• Maximum number of guests reduced from 29 to 20 to maintain social distancing

• Tea, Coffee and Cakes served to order in the bar between 4.30 and 5.30pm

• Breakfast buffet replaced with table service.

• Public areas of Chalet will be disinfected twice daily (pre breakfast and approx. 4pm)

• Use of Hot tub and Sauna to be restricted or possibly they won't be available.

• Guests' kitchen will not be used

• Morning use of Boot Room to be limited at any one time

• No public toilets

• Face protection worn by staff and guests in all public areas, except once seated

• Social distancing to be maintained in all public areas