• Guests will need to be fully vaccinated (double jabbed!) or recovered this winter (under 12 years old are exempt)  

• UK Children aged 12 to 17 CAN now get their 2nd vaccination.

• Vaccination certificates will need to be presented to purchase a lift pass.

• Testing is no longer accepted!

• Chalet Heidi is required to check the COVID19 status of all its guests - no exceptions!

• FFP2 Masks may need to be worn on ski buses, gondolas and enclosed chair lifts.

• Next winter season begins "hopefully" on Saturday 11th December 2021!!!!

• Ìn the event that your holiday cannot go ahead as planned because of COVID 19 restrictions, we will offer a re-booking or a full refund of any monies paid to us.

• Full refunds will only be made because of entry restrictions or government travel warnings.  You should ensure your own travel insurance covers you for all illnesses including COVID 19. Guests choosing non-compliance with the regulations may not be entitled to a refund.

• All staff are fully vaccinated

• All guests 12 years and older must be fully vaccinated, or have proof of having had COVID19

• UK Children aged 12 to 17 CAN now get their 2nd vaccination

• Hand disinfection stations are available throughout the chalet

• All items on the breakfast buffet are covered 

• Public areas of Chalet will be disinfected daily

• Use of Hot tub and Sauna to be restricted or possibly they won't be available.

• Daily self-tests are available free of charge in the chalet (under review)

• No hand-shakes or "good-bye hugs"  !!!

• Records of all guests and their status are kept for tracking purposes