• Guests will need to be vaccinated, recovered or tested negative this winter (over 12 years old)

• However, testing may need to be daily.  We strongly recommend all guests over 12 are fully vaccinated.  It will make things much easier!!

• Chalet Heidi is required to check the COVID19 status of all its guests - no exceptions!

• FFP2 Masks may need to be worn on ski buses, gondolas and enclosed chair lifts.

• Next winter season begins "hopefully" on Friday 10th December 2021!!!!

• Ìn the event that your holiday cannot go ahead as planned because of COVID 19 restrictions, we will offer a full refund of any monies paid to us.

• Full refunds will only be made because of entry restrictions or government travel warnings.  You should ensure your own travel insurance covers you for all illnesses including COVID 19.

• All staff are fully vaccinated

• All guests must be fully vaccinated, tested negative, or have proof of having had COVID19 (under review)

• Hand disinfection stations are available throughout the chalet

• All items on the breakfast buffet are covered 

• Public areas of Chalet will be disinfected daily

• Use of Hot tub and Sauna to be restricted or possibly they won't be available.

• Daily self-tests are available free of charge in the chalet (under review)

• No hand-shakes or "good-bye hugs"  !!!

• Records of all guests and their status are kept for tracking purposes